On April 13, 2021, Microsoft released an update that, unfortunately, has caused many users to experience what is commonly called the Blue Screen of Death, or BSOD for short. If you’ve never heard of this term before, it may sound quite terrifying. However, it is simply an error that forces a Windows-based computer to enter a blue screen, rendering the computer useless until the PC is restarted.
The aforementioned update that was released is known as KB5001330. The update effectively causes what is called a boot loop, meaning the computer constantly boots, fails to boot, then restarts to reattempt the process! This ends up leaving your computer in an endless cycle.
If this is the update you’ve received and are now experiencing the BSOD of death, there are a few things you can do to save your PC.
1. Uninstalling from Windows
The first thing you can do to fix the problem is to remove the update itself.
To do this, first, click your Start button, then click the Settings button, which looks like a cog. From there, click Update and Security. In there, you should see any updates done, along with any errors you’ve encountered in the View Update History. Click on Update History and look for Quality Updates to look for the KB5001330. In there, look for Uninstall Updates, then select KB5001330 to remove.
With it removed, the computer will automatically reboot itself. Do not touch the computer while this is happening, and wait until the PC is done and reboots back into the login screen!
2. Uninstalling from the boot
If you are unable to boot into the computer at all because you are constantly in a boot loop, then you will need to uninstall the update through another method.
First, power off the computer three times, then you will enter something called Preparing Automatic Repair. From there, you will be given three buttons to click. Select Troubleshoot, then click Advanced Options, and proceed to Uninstall Updates. After that, look for Uninstall The Latest Quality Update and wait. It will let you choose your user account, in which you will click yours. After that, click Uninstall The Quality Update and uninstall the latest updates, hopefully being the KB5001330 update!
If any of the above solutions have worked for you, we’re glad to be of help. We hope that you’ve managed to recover your computer, and that no data corruptions occurred in the process. However, if you are still running into the problem, you will need to reach out to an expert computer technician to solve the problem for you! They’ll identify the root cause of the problem and will be able to restore your computer to its previous state before the update. Keep in mind, however, that there is a chance that a complete wipe of the hard drive may be necessary, so if possible, ask for them to back up your files beforehand.
With that said, next time you update your computer, it is always a good rule to wait at least five weeks before going through with the update. This ensures that any problems that occur can quickly be caught by Microsoft and solved, meaning you will get the update that’s been patched to ensure the problem doesn’t occur!
Mobile PC Pro are expert technicians offering repairs, debugs, and many other computer-related services to solve various IT challenges. If you are looking for computer repairs on the Gold Coast, reach out to us today!